NHS 111 services hit by major IT system outage

NHS 111 services hit by major IT system outage
NHS hasn’t confirmed reports a cyberattack is to blame for the crash

NHS 111 services across England have been unable to access vital IT systems for two days following a crash believed to have been caused by a Cyber ​​angrep.

A major IT system called Adastra, used by 85 per cent of NHS 111 tilbydere, and several out-of-hours services, was knocked offline on Thursday and may not be back until next week, de Health Service Journal rapporterte.

Neither NHS England nor Advance, which runs the Adastra system, would confirm reports that a cyberattack is thought to be to blame.

Nyheten følger en stor IT-krasj ved Guy's og St Thomas' Hospital Foundation Trust i London som gjorde at klinikere ikke fikk tilgang til pasientjournaler og tvang trusten til å kansellere pasientavtaler i flere dager.

That outage was trigged by the heatwave on 19 juli. In an apology to patients last week, the trust said: “Regrettably we have had to postpone a number of procedures and appointments, something we never want to do. As our management systems return we will be in a position to assess the full impact of the situation, and contact patients and begin to rearrange their care as quickly as possible. We know this will be a complex task and will take both time and dedication.”

GPs in London were warned they may see a rush of patients sent by NHS 111 på grunn av et "betydelig teknisk problem" og "systembrudd".

Puls magazine was told the issue had left NHS 111 unable to book patients into GP appointment slots.

Det sa en talsmann for NHS: “NHS 111 services are still available for patients who are unwell, but as ever if it is an emergency please call 999.

“There is currently minimal disruption and the NHS will continue to monitor the situation as it works with Advanced to resolve their software system as quickly as possible – tried and tested contingency plans are in place for local areas who use this service.”

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