‘Please make sure your drivers know the difference between the two,’ wrote the comedian
Jones – who has paralisia cerebral – shared the message on Twitter, writing that she received a message from Uber notifying her that her driver claimed that she wasn’t wearing a face mask.
“Your driver said you were not wearing a face cover or mask,” read the message.
Jones shared the screenshot, acompanhado pela legenda: “Just received this message from @Uber. I was wearing a mask and the driver drove away.
“I had a hand on the door and I was left in the road. He thought I was drunk. I wasn’t. I have cerebral palsy. Please make sure your drivers know the difference between the two. This is ableism.”
Jones – who has written for panel shows including Would I Lie To You? E The Last Leg, as well as appearing on 8 Out of 10 Gatos – has received messages of support from fans.
“Bloody hell, that’s appalling. Surely they have a duty of care,”Escreveu uma pessoa.
“I’ve had an Uber driver who was deaf, I knew because I was notified on the app when he confirmed the trip,” wrote another. “I wish they would add the options for passengers to add any specific ailments.”
The official account for Uber has commented on Jones’s post, escrevendo: “We’d like to follow up with you right away. If you send us a DM with your phone number, a member of our team will get in touch.”
O Independente has contacted a representative of Uber for comment.